Understanding how a large, integrated multinational industrial company makes money seems easy when viewed from afar. Converting lower value raw materials into higher value products while minimising operating expenses. Easy. But scratch below the surface and the reality is filled with mystery and replete with misconceptions.
Without understanding the internal production configuration, the value added to the materials at each conversion step, the in-built redundancies and the degree of non-linearity between throughput and variable costs, it is simply not possible to make a reasonable assessment of the Business Interruption (BI) potential within a company's business. And thats before we even think about the complex externalities associated with suppliers, customers and utility providers that create important Contingent Business Interruption (CBI) exposures.
Historically BI and CBI exposures have not been analysed to anything like the degree to which property damage (PD) or machinery breakdown (MB) exposures have been. But that situation is no longer tolerable, given that the BI/CBI claim portion has exceeded 70% of total losses paid out by energy & power insurers in both 2022 and 2023, and this is expected to increase over time according to the wtw Global Downstream Energy Update 2023.
Why are profits and fixed costs becoming more concentrated per unit of capital employed, and therefore creating more BI/CBI exposure for insurers? Some of the most impactful factors are;
Technology improvements - such as sophisticated computer models to design processing equipment, real-time production optimisation using machine learning, more advanced catalysts, etc - which increase the gross margin potential for newer processes.
World-scale processing plants, which are a response to the increased competition in the modern industrial economy and the pressure to be more capital efficient.
Increasingly globalised supply chains, which introduces more exposure due to natural peril events and logistical constraints.
More efficient production management, with reduced inventories of raw materials and intermediates, less in-built redundancy of equipment, longer run-lengths between maintenance events, etc.
Intensification of the industrial base, with manufacturing assets increasingly being located within major industrial parks, which in turn considerably raise the accumulation risk in the event of a natural catastrophe or man-made disaster.
Translating these factors into usable insights for insurers, intermediaries and insureds is a unique challenge. With experience in refinery & petrochemical production planning, economics and logistics, Fíréanta delivers the type of business interruption and resilience intelligence that few risk engineering service providers can, cutting through the mysteries and misconceptions of BI.
Delivery experience
This Industrial City Business Interruption (BI) Review was a colossal undertaking, the largest such study ever conducted at the time.
The study focused on the 15 large facilities in the industrial city belonging to a single super-major, producing of a wide range of commodity and specialty chemicals, polymers, fertilisers, technical gases and metals. The sheer scale and degree of inter-connectivity between these individual plants, plus their integration with neighbouring facilities made this BI Review a wholly unique challenge. The combined BI sum insured topped $11 billion at the time (gross profit basis), highlighting just how much financial risk was at stake in this one location.
Underwriting surveys had been conducted several times at each individual plant, thus the insurance market already had good information on the PD-BI potential at each facility as standalone entities. But these plants are highly integrated, providing each other with raw materials and intermediates, supplied by the same utility nodes (electricity, cooling water, fresh water, etc) and using a shared export terminal at the local port. Therefore how the consolidated 'network' would be impacted by a loss event at one facility - or at a shared supplier or customer - was a mystery, and within that 'knowledge vacuum' several misconceptions had been allowed to develop and spread within the market.
The market believed that the worst case BI scenario would be a port incident which would render ethylene exports impossible for several months, with the second largest being a vapour cloud explosion (VCE) on the largest ethylene unit or a fire incident at the giant metalworks plant that was part of this group. Furthermore there was palpable concern that the ethane supply from Saudi Aramco's Master Gas System (MGS) hinged on a single gas processing plant within the MGS network and that an incident there would stop supply to the Industrial City entirely. To cap it all off, no one could even hazard a guess as to the maximum loss potential from any of these scenarios.
What the BI Review uncovered was radically different to the prevailing beliefs. Only 2% of the ethylene produced within the 15 facilities was actually exported via the port - a dribble in the grand scheme of things - as almost all was captively consumed to make polyethylene, ethylene glycol, etc. Therefore the ethylene export berth at the port was not a major cause for concern. The worst case BI scenario actually involved a relatively small property loss at a central utility plant (Air Separation Unit) which would stop the supply of oxygen to the six ethylene glycol plants in the company's portfolio, which were major profit centres. The displaced ethylene would have no alternative economic disposition, and so shutting down ethylene units would be the only option, causing severe economic loss across across all product lines. As for the feedstock supply from Aramco, it turned out to be much more diverse than expected, with no single critical nodes which could result in loss of gas supply from any single event.
The value of undertaking this BI Review using a risk engineer with the appropriate background in production planning & optimisation was huge; once the mysteries were resolved and the misconceptions disproved, Insurers could give much more attractive pricing and conditions as they finally had a solid grasp of the risk within this industrial powerhouse.
The UK North Sea is a declining but nonetheless important oil and gas production basin, and - at this late stage in its lifecycle - the assets are now owned by a patchwork of companies, tied together by old pipelines and complex contracts. This client had acquired controlling interests in four large offshore platforms and several pipelines, with these part of a large network of third-party assets which brought the company's oil and gas to the mainland UK at Sullom Voe.
All operating fields were at end of life, characterised by high water cut and the requirement for lift support, meaning that even moderate property losses would result in a platform or pipeline being abandoned permanently, with important knock-on effects for connected assets. BI and CBI exposures were anything but obvious.
The BI Review uncovered some interesting complexities, particularly around how production revenue tax (PRT) was different for some of the assets - the highest were taxed at 81% whilst the lowest at 30% - which meant that some of platforms which looked less important from a BI perspective (because they produced less oil) were in fact generating higher levels of production income due to their lower tax rate.
The exercise not only benefitted the company's insurance placement process, but acted as a further validation of the future decommissioning strategy (which had already been well defined by the company, but was subject to annual revalidation) and supported the allocation of scarce capital to the most vital risk reduction projects.
This project was to develop an Enterprise Risk Management (ERM) program for the largest integrated power & desalination company in the world, covering seven world-scale plants and five cross-country pipeline distribution networks. Being the state's main provider of water and electricity, being resilient to operational issues and interruptions was not simply to satisfy shareholders, but was essential for life and livelihood across the nation.
The study analysed 592 risks using the Bow-Tie methodology, and delivered the executive leadership team a live database which could be updated by each individual plant or pipeline manager to continuously refresh the risk situation as things changed and evolved. Some of the learnings were a major surprise for the company's leadership; from the structural condition of subterranean electrical cable tunnels in two locations due to water damage, to the spalling of concrete lining on one section of the largest cross-country pipeline that threatened to stop flow completely, to the fact that procurement of critical spare parts was being hindered by unnecessary central bureaucracy, to the identification of a single gas metering station with a jet fire scenario that could shutdown almost 20% of the country's water for several months.
These were just some of the headline learnings that came out of the two month project, and we were able to help the client develop both short-term and permanent risk mitigation action plans for the most important exposures, and introduce new management system processes to embed risk management techniques to optimise the company's risk profile over time.
What was intended to be a relatively brief Risk Register update for this company quickly turned into something a lot more in-depth, but infinitely more valuable for the client. Why? Like a lot of companies, this client had a historical risk register developed for them by a 'risk consulting' organisation with no subject matter expertise in petrochemicals or the Middle Eastern region, and therefore the existing Risk Register was of practically no use. Once the client was able to understand this issue the appointment was re-oriented towards conducting a 'short, sharp' study to identify and assess the top 10 threats facing the business.
Restricted to a single-day exercise with representatives from all business functions, getting something valuable from this study required a leader with domain expertise, deep knowledge of this particular facility and relentless efficiency in execution. What came out of it astounded the company management.
Unbeknownst to the executive leadership team, a risk was present at that time which could result in up to 12 months downtime of the entire facility solely due to a short interruption to the on-site electrical power generation. The plant produced enough power to be self-sufficient during normal operations, with two steam turbine generators and two power recovery turbines associated with some of the major plant machinery. Nevertheless, for black start the plant needed a massive initial power 'kick' which could only be served from the national power grid, and a single 30 MVA transformer had been installed for these scenarios. But this transformer had developed a fault several weeks before and had been removed for repair, which was being conducted at the OEM's factory overseas and on a non-expedited basis.
No-one within the Maintenance organisation had realised that this situation had robbed the company of its black start capability, and should there be a total power loss - even for a moment - then there was no means to restart. This 'Achilles Heel' had not been recognised, partially because the excellent power reliability in the preceding years had meant that black starts had only been conducted after turnarounds, and partially because the previous Risk Register had hopelessly failed to identify this exposure.
This discovery alone was ample evidence that Risk Register development has to involve someone with a real understanding of the process and who knows the types of risks - especially the 'Achilles Heel' types - which have crippled similar companies before.
A seemingly classic set-up for the Downstream operations of a the national oil company of a relatively small country but with a rapidly expanding industrial footprint. Two refineries - one vintage, one new - plus a world-scale aromatics extraction plant, a small polypropylene unit and the associated storage and marine export infrastructure. The belief in the insurance market was that the chief exposure was in the new refinery due to its capacity, complexity and the fact that it was co-located with the aromatics and polypropylene plants.
But whilst this was true on an operational basis, there was a nuance within the insurance policy which threatened to violate the underlying princple of insurance - to put the Insured back in the same financial position that they would have been in but for the loss.
The policy basis was Fixed Costs & Debt Servicing (FCDS) only, and the policy response mechanism was an indexation to how much revenue was lost due to a loss event, plus compensation for any increased cost of working (ICOW), but inadvertently limited to only 7 cents for every $1 of revenue loss avoided!
The problem with this mechanism is that it works perfectly if a business stops completely following a loss event, but it is hopelessly inadequate if the business continues operating on a partial basis. In other words it is totally inappropriate for complex downstream hydrocarbon operations. Some loss events caused very little loss of revenue but very high increased costs - because, for example, alternative sources of products could be brought in temporarily - but the policy response mechanism would actually disincentivise the Insured from doing this....
So whilst the techno-economic aspects of this BI Review were straightforward and didn't raise any surprises, the discovery of the grossly inadequate policy response mechanism - and subsequent presentation of analysis showing what the mechanism should be - allowed for a sensible intervention prior to renewal, wholly supported by the incumbent underwriters, which brought a new level of financial security to the Insured.
Services we offer in the areas of Business Interruption, Resilience, Continuity & Recovery
BI Reviews (including EML/PML development)
BI Values Declaration Development
BI Claims Analysis & Sense Making
Direct & Indirect Contingent Dependency Analysis
Supply Chain Nodal Risk Assessment
Estimating the Reliability of Loss Mitigation Plans
Disaster Recovery Planning (DRP) for short-term actions
Business Impact Analysis (BIA) & Process Mapping
Formal BCP Development, Validation & Testing
Setting the Risk Governance, Culture & Strategy (under COSO or ISO 31000)
Business Risk Identification, Assessment, Prioritisation & Mitigation
Developing Risk Reporting, Communication & Continuous Improvement
For business interruption intelligence & resilience advice, Fíréanta is the partner for you.
info@fireanta.com